As the digitised business landscape unfolds in 2023, Customer Relationship Management (CRM) systems have risen from the realm of useful tools to being indispensable allies for enterprises worldwide. Notably, the catalytic pairing of CRM with Artificial Intelligence (AI) has set off a revolution, enabling businesses to streamline operations, curate personalised customer experiences, predict consumer behaviours, […]
Tag Archives: artificial intelligence
Artificial Intelligence, Automation, The Future
The Future of Work: Charting the Course of Human Jobs over the Next Century
08
Jul
Jul
As we peer into the trajectory of human jobs over the next century, we find ourselves perched on the edge of a future that is as exhilarating as it is uncertain. With an altruistic eye, let’s chart the course of work as informed by ongoing research and technological advancements. To start, automation and artificial intelligence […]
05
Jul
Jul
In the crucible of innovation, technology emerges as a relentless harbinger of change. Its myriad complexities and transfiguring potential intertwine with our lives, altering our perceptions and interactions with our world. Just as a ripple can reshape the stillness of a pond, technology redefines the parameters of business, triggering a cascading effect of change that, […]
Artificial Intelligence, Chat GPT-3, Chatbot
Integrating ChatGPT-3 into Service Cloud: An Australian Perspective
31
Jan
Jan
Service Cloud is a popular customer service platform that helps businesses manage customer interactions and support requests. With the advent of AI technology, businesses are now exploring the integration of language models like ChatGPT-3 into Service Cloud to improve the customer experience and streamline operations. In this article, we’ll take a closer look at the […]