In their GPT-3 paper (Brown, Tom B., et al. “Language Models are Few-Shot Learners.” arXiv preprint arXiv:2005.14165, 2020), they emphasise that generating good prompts for the model is a non-trivial task that requires a certain level of skill and understanding of the model. This highlights the significance of prompt engineering in the practical use of […]
Category Archives: Chatbot
2023, Automation, Chatbot, CRM, Customer Experience, Cybersecurity, Information Technology, Integration, Mobile, Personalisation, Predictive Analysis, Social Media, Voice Technology
The Future of CRM: Predictions and Trends for 2023
06
Mar
Mar
It’s like the world of CRM is taking a spin on a wild rollercoaster ride – hold onto your hats, folks! As we peer into the crystal ball of the future, we can see a multitude of exciting trends and technologies on the horizon. From personalisation to automation, integration to mobile, social media to cybersecurity […]
Artificial Intelligence, Chat GPT-3, Chatbot
Integrating ChatGPT-3 into Service Cloud: An Australian Perspective
31
Jan
Jan
Service Cloud is a popular customer service platform that helps businesses manage customer interactions and support requests. With the advent of AI technology, businesses are now exploring the integration of language models like ChatGPT-3 into Service Cloud to improve the customer experience and streamline operations. In this article, we’ll take a closer look at the […]
Artificial Intelligence, Chatbot
Unlocking the Power of Chat GPT-3 in Zoho SalesIQ: Benefits, How-To, and Best Practices
19
Jan
Jan
Chatbots have been around for a while now, but with the release of GPT-3, the capabilities of these AI-powered tools have taken a huge leap forward. Zoho SalesIQ, a powerful sales and customer engagement tool, has recently integrated Chat GPT-3 into its platform, and the results have been nothing short of impressive. In this blog […]