As the digitised business landscape unfolds in 2023, Customer Relationship Management (CRM) systems have risen from the realm of useful tools to being indispensable allies for enterprises worldwide. Notably, the catalytic pairing of CRM with Artificial Intelligence (AI) has set off a revolution, enabling businesses to streamline operations, curate personalised customer experiences, predict consumer behaviours, […]
Tag Archives: salesforce
Salesforce is a popular customer relationship management (CRM) platform, but it’s not the only option available to businesses. Zoho is a CRM platform that has gained popularity for its affordability, ease of use, and powerful features. In this blog post, we’ll explore the reasons why switching from Salesforce to Zoho can be beneficial for businesses